Shipping policy
Shipping Policy – Spyrse
Last updated: October 30, 2025
Welcome to Spyrse.in! We’re dedicated to delivering your favorite vegan leather bags and wallets safely and quickly. This Shipping Policy explains how we handle order processing, delivery timelines, shipping fees, and related details.
1. Order Processing
-
All confirmed orders are processed within 1–2 business days (excluding Sundays and public holidays).
-
Once your order is processed, you’ll receive a shipping confirmation email and/or WhatsApp message with tracking details.
-
Orders placed after 5 PM will be processed on the next business day.
2. Shipping Partners
We ship all orders through trusted logistics partners like Shiprocket, which may include carriers such as Delhivery, BlueDart, Ekart, Shadowfax, and XpressBees.
Each shipment is fully trackable once it leaves our warehouse.
3. Delivery Time
-
Metro Cities: 3–5 working days
-
Other Locations: 5–7 working days
-
Remote Areas: 7–10 working days
Note: Delivery timelines are estimates and may vary due to weather conditions, courier delays, or festive seasons.
4. Shipping Charges
-
Free Shipping on all orders above ₹500 across India.
-
For orders below ₹500, a standard shipping fee of ₹100 applies.
5. Cash on Delivery (COD)
-
COD is available on most orders with no extra charge.
-
You’ll receive a confirmation call or WhatsApp message before dispatch.
-
Orders not confirmed within 24 hours may be automatically cancelled.
6. Tracking Your Order
Once your order is shipped, you’ll receive a tracking link via email/SMS.
You can also track your shipment directly at:
👉 https://shiprocket.co/tracking/
7. Delayed or Lost Orders
If your order is delayed or not delivered within the expected timeline:
-
Please contact our support team at spyrseinfo@gmail.com or +91-8745898270.
-
We will coordinate with the courier partner and provide an update within 24–48 hours.
-
In rare cases of lost shipments, we will issue a full refund or replacement.
8. Order Cancellations
You can cancel your order before it is shipped by contacting us via email or WhatsApp.
Once an order is shipped, it cannot be cancelled. However, you can initiate a return after delivery under our Return & Refund Policy.
9. Incorrect or Damaged Orders
If you receive an incorrect or damaged product:
-
Please share an unboxing video within 24 hours of delivery.
-
We will arrange a replacement or refund after verifying the issue.
10. International Shipping
Currently, we do not offer international shipping. Spyrse only delivers within India.
11. Contact Us
For any shipping-related questions, feel free to contact us:
📧 Email: spyrseinfo@gmail.com
📞 Phone/WhatsApp: +91-8745898270
🏢 Address: E-152, Pul Prahladpur, Near Honda Showroom, M.B. Road, New Delhi – 110044
🌐 Website: https://spyrse.in